To register your hospital, click on the 'Get Started' button and fill in your hospital details including name, address, registration number, and contact information. Our team will verify your credentials and activate your account within 24-48 hours.

Patients can browse available doctors and treatments, select their preferred date and time, and complete the booking process. They will receive a confirmation email with appointment details and can manage their bookings from their patient dashboard.

We support multiple payment methods including credit cards, debit cards, UPI, net banking, and digital wallets. All transactions are secured with SSL encryption and PCI compliance. You can manage payment methods in your profile settings.

Bookings show as pending when they require confirmation from the hospital or doctor. Once confirmed, the status will update to 'Confirmed'. You can also manually confirm bookings from your appointments dashboard.

You can update your hospital profile by going to Settings > Profile. Edit your hospital details, upload logo and certifications, and save the changes. All updates are instantly reflected on your public profile.

Yes, we charge a platform commission of 10-15% per booking depending on your service tier. This covers payment processing, customer support, and platform maintenance. Premium plans offer reduced commissions.

Yes, patients can reschedule appointments up to 24 hours before the scheduled time. Rescheduling can be done from the patient dashboard or by contacting the hospital directly through the platform.

Payouts are processed weekly every Monday. Your account must be verified and have bank details added. You can track payout history in the Analytics > Payments section.